Alliance Manager - Chemistry Manufacturing Controls

Scismic is supporting the growth of a leading global contract research and manufacturing organization for the biotech and pharmaceutical industries.

We're looking for an Alliance Manager - Chemistry Manufacturing Controls to manage and grow existing alliances with R&D and commercial customers, develop new contracts, and facilitate the renewal of existing ones.

Responsibilities:

1. Delivery of personal sales targets
2. Maintain active awareness of progress against personal sales targets and develop a sales plan to meet quarterly targets
3. Deliver sales objectives through regular customer engagement and disciplined use of Salesforce to track progress

1. Understand customer needs
2. Interact with customers to understand their requirements and develop tailored solutions
3. Collaborate with colleagues across R&D, Project management, and Pre-sales to develop competitive proposals for CMC services

1. Develop customer relationships
2. Cultivate and maintain relationships with existing customers to grow long-term partnerships
3. Identify key decision-makers within customer organizations
4. Partner with internal teams to facilitate delivery of customer requirements (e.g., site visits, audits, legal documents, industry events, sustainability initiatives)

1. Understand how Sai can assist the customer
2. Stay informed about company capabilities and communicate proactively to identify sales opportunities
3. Collaborate with business intelligence colleagues to identify growth opportunities within customer portfolios

1. Ensure customer delivery and experience
2. Work with R&D and Project management to meet OTIF targets
3. Engage external stakeholders to manage issues impacting delivery
4. Escalate delivery challenges with potential solutions to senior leadership
5. Support the completion of key project documents (e.g., statements of work, supply agreements)
6. Act as a point of contact for post-project customer requirements

Qualifications and Experience:

• Experience in project management or business development within biotech, pharma, or CMOs, from sales or outsourcing perspectives
• Degree in Chemistry or Chemical Engineering preferred; advanced degrees helpful but not mandatory
• Knowledge of the small molecule development lifecycle from IND to commercialization

Knowledge / Skills / Abilities:

• Communication: Proficient in English (verbal and written), skilled in Microsoft Office, strong interpersonal and presentation skills, capable of simplifying complex information
• Industry awareness: Knowledge of custom chemical manufacturing, ability to represent the company to pharma and biotech stakeholders, understanding of industry trends, regulations, and competitive landscapes
• Solution delivery: Ability to address customer challenges, proactively seek solutions, and network across organizations to identify opportunities
• Travel: Willing and able to travel internationally, especially to India, US, UK, and EU