Airport Customer Experience Specialist

TUI Cruises GmbH is seeking a Customer Experience Airport Representative at Glasgow Airport. This fixed-term role (6 months) requires you to provide face-to-face support for customers during their travel, particularly during disruptions. You'll work shifts, including weekends and nights, ensuring excellent service and resolving on-the-day issues. Candidates must be customer-focused, calm under pressure, and fluent in English, showing strong communication skills. The position offers a salary of £26,125 per annum and various employee benefits.