Air Ocean Export Operator

• Role: Air/Ocean Export Coordinator
• Location: Dublin 11 with hybrid (2-3 days WFH)
• Terms: Full-time, Permanent
• Package: Up to €45k + Bonus & Pension
• Target Applicant: 2+ years Export Air and/or Ocean Freight operations

Dublin 11-based Freight Forwarder, now seek to hire an experienced Air/Ocean Export freight forwarder. The Air/Ocean Export Co-Ordinator is responsible for liaising between customers, suppliers and transport companies to ensure efficient deliveries. You will join a fast-paced environment, will be required to think on your feet and have good attention to detail. Teamwork is essential for success in this role.

Hybrid working is available after 6 weeks of training if the company is satisfied that you are capable of carrying out your duties.

About the job:

• Creating and amending export manifests;
• Complete day to day customs clearance activities as instructed;
• Keep operational staff fully informed of any holds, exams or other areas which may cause delay to a shipment;
• Identify any potential problem areas before they have an adverse effect on operations and advise your Manager of any areas requiring attention;
• Develop constructive relationships with operational staff and clients where appropriate;
• Deal with all queries quickly and efficiently;
• Assist with invoicing and month-end to ensure that both are completed timely;
• Work with the operations department to continually improve processes and business performance;
• Support changes in the role necessary to take the department and business forward;
• Work to achieve personal objectives set at appraisal and/or those set monthly or quarterly.
• Any other duties as required by management for the smooth and efficient operation of the department.

About you:

• You'll be an experienced in full-cycle Air Freight and/or Ocean Freight and all aspects of the import and export process;
• Have solid working knowledge of day-to-day Irish customs clearance activities and be able to export client, agent and partner quotes.
• A 3rd level qualification in Transport / Logistics, FIATA Diploma or International CPC would be desirable.
• An excellent customer centric attitude towards business and a good communicator.
• A hands on approach with the ability to maintain priorities and deadlines.
• IT literate with experience of freight management and customs software.
• Excellent administrative skills.
• The ability to work on own initiative.
• Flexibility to adapt to changing demands.