AI Transformation Change & Adoption Manager

Business Transformation - London

We are a global law firm committed to delivering a robust and responsible digital transformation programme. We are looking for an AI Transformation Change & Adoption Manager to lead the design and implementation of change management and adoption strategies across our AI initiatives.

Key Responsibilities

• Design and execute a change management and adoption framework for the AI transformation programme.
• Collaborate with senior stakeholders, project teams and end users to assess needs, expectations and readiness for change.
• Develop stakeholder maps and change impact assessments.
• Plan, design and deliver internal and external communications across diverse audiences.
• Create engagement and training strategies to promote awareness and adoption of AI solutions.
• Define and manage best practices and success measures, including ROI assessment and benefits realisation tracking.
• Contribute to project planning and delivery activities, such as business case development and solution assessment.
• Support the assessment of AI impacts on business model and workforce planning.
• Assist in prioritising AI opportunities across business services based on leadership priorities and market opportunities.
• Support EMEA and cross regional AI planning, outcomes, and impact analysis.
• Conduct continuous market and competitor analysis to inform AI strategy and direction.
• Educate colleagues on change management, adoption and communication principles and practices.

Key Skills and Experience

• Experience in large scale, complex, multi geographical transformation programmes (legal sector preferred).
• Strong presentation and writing skills for a variety of stakeholder audiences.
• Proficiency in developing and delivering communications across written, visual, web and face to face media.
• In depth knowledge of change communication and engagement best practices, including digital communication.
• Experience with change management, adoption and communication frameworks and methodologies.
• Understanding of project management approaches and tools.
• Excellent verbal, interpersonal and written communication skills.
• Ability to explain complex technical concepts in clear, accessible language.
• Collaborative, flexible approach with strong attention to detail.
• Comfortable operating in ambiguous and changing environments and able to act decisively.
• Motivated self starter with adaptability and pragmatism.
• Experience or strong interest in AI technology solutions and their value for the firm and clients.

Diversity, Equity and Inclusion

We strive to create a diverse and inclusive environment where everyone can bring their whole selves to work. Our enabled work model offers flexibility in working from office or remote locations while maintaining high service standards. We provide family friendly and inclusive employment policies and support well being programmes.

Equal Opportunity Employer

We are proud to be an equal opportunity employer and encourage applications from individuals who can complement our existing teams. We strive to create an inclusive and accessible recruitment process for all candidates. If you require tailored adjustments or accommodations, please let us know.