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AI Support Engineer - Automation & Escalations

Posted 22 days ago by Triwill Group

Permanent
Full Time
Other
Dublin, Dublin, Ireland
Job Description

OpenAI Ireland Ltd. is seeking an experienced User Operations professional to troubleshoot high-impact technical issues and provide expert guidance on our platform.

You will work directly with customers via tickets and live calls, resolving complex problems and driving automation to scale support. You will collaborate with Engineering, Product, and Operations to improve systems, reduce bugs, and define world-class support in an AGI-driven future.

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