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AI-Powered Customer Success Manager

Posted 9 hours 51 minutes ago by MCS Group

Permanent
Full Time
Call Centre / Customer Service Jobs
Dublin, Dublin, Ireland
Job Description

MCS Group is seeking a Customer Success Manager in Dublin, hybrid role, to guide customers through an AI-powered platform and translate insights into measurable business value. You will work across operations, technology and finance to drive renewals and expansion while leveraging AI tools to streamline research, reporting and customer communications.

You will collaborate with Product, Engineering and Solutions teams to ensure customer outcomes, manage complex accounts, and develop playbooks for

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