AI Enablement QA Specialist for Trusted Customer Care

A leading technology company is seeking an Operations Specialist - AI Enablement. This role focuses on conducting QA reviews of AI-powered customer interactions, ensuring quality standards and effective collaboration with the Quality Manager. Candidates should have experience in customer service, familiarity with AI systems, and the ability to provide insightful feedback. The position values detail-oriented individuals who can adapt to new digital tools and are committed to delivering high-quality customer experiences. Join a supportive, diverse team dedicated to creating equitable connections.