AI-Driven Major Incident & Problem Manager

A prominent financial services firm seeks an experienced Incident & Problem Manager to oversee incident resolution and problem management. The ideal candidate will possess a strong technical troubleshooting ability and a DevOps mindset, ensuring efficient recovery during incidents and leading multiple incidents simultaneously. The role is based in Edinburgh with a hybrid work model, requiring engagement in core European hours. The firm offers a range of employee benefits including flexible time off and educational resources.