AI-Driven Customer Care Specialist

Genpact (UK) Limited is seeking a Customer Service Representative - English for an onsite role in Milton Keynes. You will provide professional, friendly service to customers of major banks and building societies, handling inquiries across phone and written channels and assisting with account- and payment-related requests.

The ideal candidate has strong English, solid communication skills, and the ability to work under pressure within a fast-paced environment.