Advertising Sales Rep - German (CL11)

Location:

Dublin 2 (fully onsite)

Contract:

12-month FTC (with view to extension)

Role Overview

The Ad Sales Account Manager is responsible for managing and growing a portfolio of SMB advertisers through consultative selling, structured pipeline execution, and disciplined account management.

You will act as a trusted advisor to advertisers, helping them achieve business outcomes through campaign optimization, education, and data-driven recommendations. Success in this role requires strong communication skills, sales discipline, comfort with outbound activity, and the ability to operate in a fast-paced, metrics-driven environment.

What You Will Be Doing
Sales Execution & Customer Engagement

• Act as the first point of contact in the sales and account management process


• Manage a portfolio of SMB advertisers with responsibility for revenue growth and retention


• Engage existing and prospective clients via warm outbound calls, email, and follow-ups (40-50 calls per day)


• Qualify inbound and outbound leads and progress opportunities through the sales funnel


• Identify advertiser needs and recommend appropriate advertising products and solutions


• Support advertisers through consultation, education, campaign optimization, and performance review

Pipeline, Productivity & Discipline

• Maintain a structured and accurate pipeline within CRM (Salesforce or equivalent)


• Meet defined daily and weekly activity expectations (calls, emails, follow-ups)


• Adhere to SLA standards for lead response, advertiser follow-up, and renewals


• Ensure high-quality documentation of customer interactions, opportunities, and next steps


• Contribute to forecast accuracy through disciplined opportunity management

Quality, Compliance & Continuous Improvement

• Deliver customer interactions that meet quality standards across calls and written communication


• Follow agreed turnaround times, internal processes, and data/privacy requirements


• Identify inefficiencies in workflows and proactively suggest improvements
  
• Recognize trends, patterns, and recurring issues and elevate to team leadership


• Act as a positive brand advocate through professional, ethical, and customer centric behavior

Your Background
Required Experience & Skills

• 2+ years experience in inside sales, account management, or customer engagement


• Experience with outbound calling or proactive customer contact (sales or service)


• Experience in digital advertising, media sales, SaaS, or platform-based environments


• Fluent English & German (spoken and written) - C1 level


• Completed High School Diploma (Irish Leaving cert or equivalent)


• Strong verbal and written communication skills with high emotional intelligence


• Comfortable working to targets in a performance driven environment


• Strong organizational skills with attention to detail

Preferred Qualifications

• Familiarity with CRM systems (Salesforce preferred) and sales engagement tools


• Strong affinity for social media platforms, digital trends, and pop culture


• Cultural awareness of the market or region supported

Mindset & Behaviours

• Customer centric and solution oriented


• Resilient, proactive, and self driven


• Data aware and receptive to coaching and feedback


• Adaptable and eager to learn new products, tools, and sales methodologies


• Collaborative team player who thrives in fast paced environments