Leave us your email address and we'll send you all the new jobs according to your preferences.

Advanced Associate, Customer Success

Posted 5 days 23 hours ago by Jobtailor

Permanent
Not Specified
Other
Oxfordshire, Oxford, United Kingdom, OX1 1
Job Description
Responsibilities
  • Plan strategy for targeting schools using data provided and CRM to identify opportunities and retain a loyal customer base.
  • Manage time effectively to keep in close touch with schools.
  • Contact key decision makers, discuss needs, propose solutions and quotations, maximizing customers' use of our products so they renew each year.
  • Proactively identify opportunities to increase the impact of Pearson's services through outbound and inbound calls.
  • Use technology confidently to deliver remote meetings via desktop sharing.
  • Continuously update knowledge of curriculum and our products/services to present the best proposition for the customer.
Requirements
  • Genuine interest working in the Education sector.
  • Experience working successfully in a sales/target-driven environment (telesales, retail sales, or other role working towards sales targets).
  • Excellent organisational skills and the ability to assimilate and deliver new information to a range of key decision makers.
  • Positive and determined attitude to work.
  • Passion for connecting with people, influencing others, and supporting schools in achieving the best for their pupils.
Soft Skills
  • Organizational skills
  • Communication skills
  • Influencing skills
  • Positive attitude
  • Determination
  • Customer relationship management
  • Time management
  • Problem-solving
  • Presentation skills
  • Sales skills
Email this Job