Admissions Administrator

About the Job

Fixed term until 13 August 2026 or upon the return of the post holder, whichever is sooner.

Interview Date: 14 April 2026

As an Admissions Administrator, you'll be a key part of the University's centralised admissions team, delivering a high-quality, applicant-focused service. You'll manage applications across a designated portfolio of courses, ensuring they are processed efficiently, accurately, and in line with university policies and procedures.

You'll develop specialist knowledge of your course areas and become a trusted point of contact for both applicants and colleagues, offering clear and timely advice on admissions processes. Your post will also involve maintaining accurate records, responding to enquiries across multiple platforms, and supporting key university events such as Open Days, Confirmation, Clearing and Enrolment. This is a rewarding post that offers variety and the opportunity to make a real impact on the applicant-student journey.

This post requires excellent attention to detail, communication skills and a commitment to outstanding customer service.

We want you to be able to carry out your work in a way that best supports UON and our students, but also you as an individual. We understand this may vary between different areas of the university as well as from one person to another. With Smarter Working you can work within increased flexibility, if you would like to, which can facilitate greater freedom and autonomy.

Please note: this post involves occasional evening and weekend work during peak periods, particularly in August and September, when annual leave restrictions may apply.

We are an accredited Living Wage Foundation Employer and pay the real living wage, which is currently £25,949 per annum. In recognition of this, the starting salary for this post has been increased to pay this higher amount which currently supersedes the actual Grade 4 salary before living wage.

About You

You'll be organised, detail-oriented, and experienced in delivering excellent customer service in a fast-paced, team environment. Confident and clear in your communication, you'll handle enquiries across phone, email, and in person with professionalism and empathy. You'll have excellent administrative skills, able to follow procedures and manage competing priorities with accuracy and care. Proficiency in Microsoft Office (Outlook, Word, Excel) is essential, and experience with databases is desirable. While knowledge of student record systems is a plus, full training will be provided. You'll be adaptable, proactive, and eager to learn, with a genuine interest in supporting applicants through their journey. Flexibility is required, including occasional evening and weekend work during peak periods such as August and September.

Qualifications

Essential;

• Five GCSEs (to include English Language) at Grade C/4 or above, or equivalent qualification or relevant experience.

Desirable;

• GCSE Maths at Grade C/4 or above, or equivalent qualification or experience.

Faculty/Department

The Admissions department, part of Academic Registry at the University of Northampton, is a high-performing team at the heart of the applicant journey. We manage applications from Home, International and Partner applicants across a wide range of courses, including undergraduate, postgraduate, distance learning, CPD, partnership and research courses. Our team assesses applications, makes decisions, and ensures timely, effective communication. We're committed to delivering a professional, applicant-focused service, offering expert advice on admissions policies and procedures to ensure a smooth and supportive experience for all.

About Us

At the University of Northampton, we are committed to supporting aspirations, creating opportunities, and delivering meaningful impact. Our people are at the heart of everything we do, and we foster a progressive, inclusive environment where excellence thrives for our students and staff.

Our People

Our staff are our greatest asset. We are dedicated to building an inclusive community that values diversity, promotes wellbeing, and supports personal and professional growth. By developing a first-rate People Strategy, we aim to attract and retain top talent, enhance career progression, and ensure that every colleague feels empowered to achieve their best.

Our Values

• Inclusivity: We celebrate diversity and ensure that everyone has the opportunity to excel.
• Sustainability: We are committed to becoming a net zero carbon institution, taking collective action for the benefit of society and the environment.
• Aspiration: We strive for excellence in all we do, empowering our staff, students, and partners to reach their highest potential.
• Trust: We build relationships based on respect, transparency, and shared goals.

Together, we are creating a future where our community, our work, and our impact truly make a difference.

Right to Work

All candidates will be required to provide proof of their eligibility to work in the UK during the interview process. Due to the requirements laid out by UK Visas and Immigration regarding Right to Work in the UK, the University can only accept applications from individuals who currently have a status allowing them to work in the UK for this position. Due to this criteria, we regret that we are unable to offer sponsorship at this time.

Equality

We welcome applications from individuals from underrepresented groups. The University of Northampton is committed to providing a vibrant, ethical, and sustainable environment that values equality, diversity, and inclusion. Our commitment ensures an inclusive atmosphere for staff, students, and the public. We manage equality and diversity through key committees and formal policies, extending our responsibility to subsidiary companies and partnerships>

Our Commitment to Equality and Inclusion. affirms our dedication to creating an environment that celebrates diversity and promotes equality. We aim to foster a space where all can thrive, aligning with our mission to transform lives and inspire change.

Commitments Include

1. Creating an Inclusive Environment: Adopting a zero-tolerance approach to discrimination and ensuring all activities are inclusive.
2. Supporting Students and Staff: Strengthening mental health support, enhancing disability confidence, and ensuring academic and professional support.
3. Tackling Inequalities: Involving students in recruitment, integrating forums for equality data analysis, and supporting networks for protected characteristics.

UON's Major Commitments

• Disability Confident
• Standalone Pledge
• IHRA Working Definition

For more details, visit: Equality and Diversity at UON