Administrator

Location: New Vision Bradford - Main base: 10 Currer Street, Bradford, BD1 5BA (with occasional cover at a second central Bradford site and the Keighley hub). Working Hours: 37 hours per week, Monday-Friday. Contract Type: Permanent. Salary: £25,877.80 - £28,454 per annum. Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band.

About the Role

New Vision Bradford is looking for an organised, friendly and reliable Administrator / Receptionist to join our team. Based mainly at our central Bradford office (10 Currer Street), with occasional cover at a second Bradford site and our Keighley hub, you will help support the smooth day to day running of the service. You will be the first point of contact for visitors, service users, staff and partner agencies, providing a welcoming reception service and helping ensure enquiries are handled appropriately and efficiently.

Key Responsibilities

• Greet and support visitors, service users and callers in a professional and welcoming way.
• Answer telephone and email enquiries and direct them as needed.
• Carry out general reception duties including sign ins, post, deliveries and room bookings.
• Provide basic administrative support across the service.
• Help with keeping records up to date and using computer systems accurately.
• Support appointment scheduling and general office tasks.
• Assist with meeting preparation such as sending out information and taking notes where required.
• Work with colleagues and external partners to help things run smoothly.
• Follow organisational procedures, including confidentiality and data protection.

Skills and Experience

• Some experience in an admin, reception or customer service role.
• Good communication and interpersonal skills.
• Basic IT skills, including Microsoft Outlook, Word and Teams.
• Ability to stay organised and manage different tasks in a busy environment.
• Comfortable working with confidential information.
• Friendly, reliable and willing to help as part of a team.

Why Join Us?

At New Vision Bradford, you will be part of a supportive team working to help people across the local community. We offer a welcoming working environment and opportunities to learn and develop on the job. We are committed to equality, diversity and inclusion and welcome applications from all backgrounds.

What We Offer

• 27 days' annual leave, rising to 32 after 1 year (plus bank holidays).
• Pension scheme with 4.5% employer contribution, matched up to 6.5%.
• Life assurance (3 annual salary).
• Enhanced sick pay and family friendly pay.
• Birthday leave and the option to buy up to 5 extra days' annual leave.
• Professional fee reimbursement for relevant qualifications.
• 24/7 online GP access and Employee Assistance Programme.
• Recognition and long service awards via our Way to Go and Aspirations portals.
• £500 Recommend a Friend bonus.
• Cycle to Work scheme and Credit Union membership.
• Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good.
• Free will writing service and wellbeing initiatives throughout the year.

We are proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support. We have signed up to the Disability Confident Scheme - all applicants are welcome, and adjustments can be made to enable fair participation. If you need adjustments or support to apply, please email .