Administrator

Client: - Equans

Job Title: - Administrator

Base Location: Floor Equans Office, Floor 2, Ellesmere Port Library, CH65 0BG

Job type: - 6-month

Salary: PAYE - £12.71 /hour

Job description

EQUANS is a global leader in energy services, with nearly 100,000 employees in over 50 countries and an annual turnover of over 17 billion euros. In the UK & Ireland, EQUANS provides FM, regeneration, technical, and energy services, specialising in smart buildings, green mobility, district energy, as well as renewables. EQUANS' 13,500 UK & Ireland employees support the transition to net zero and digital and industrial transformations. EQUANS is a Bouygues group company.

Roles & Responsibilities

1. Act as the first point of contact for clients and internal stakeholders, providing support across a range of administrative tasks.
2. Manage day-to-day administrative operations, ensuring smooth delivery of services in line with contract requirements.
3. Handle postal duties including scanning, sorting, and forwarding documents efficiently.
4. Maintain and update multiple databases, ensuring data accuracy and integrity at all times.
5. Issue and manage ID badges, access fobs, print cards, and site keys in line with security procedures.
6. Monitor and manage shared inboxes, responding promptly to queries and escalating issues when necessary.
7. Support the coordination and tracking of work orders, ensuring timely completion and compliance with KPIs.
8. Assist in preparing end-of-month reports, including data collection such as overtime tracking and audit information.
9. Provide reception cover when required, ensuring a professional and welcoming front-of-house experience.
10. Attend meetings and accurately record minutes, particularly during council or stakeholder meetings.

Qualifications / Experience

1. Previous experience in an administrative or business operations role.
2. Strong interpersonal skills with the ability to build effective working relationships.
3. Excellent verbal and written communication skills.
4. Proficiency in Microsoft Office applications, including Outlook, Word, and Excel.
5. Experience in managing databases and handling data entry with high accuracy.
6. Ability to plan, organise, and prioritise workload effectively in a fast-paced environment.
7. Experience supporting operational or facilities management teams is desirable.
8. Strong attention to detail with a high level of accuracy in all tasks.
9. Ability to work independently as well as collaboratively within a team.
10. A proactive and customer focused approach with strong problem solving skills.