Administrator

Administrator

Location: Yeovil

Pay: £12.60 per hour

Contract: 7-week temporary assignment, this could be extended for the right candidate, but that is not guaranteed.

We are currently recruiting for an Administrator to join a busy and supportive team in Yeovil on a 7-week temporary basis.

This is an excellent opportunity for someone with strong administrative skills and a confident telephone manner who enjoys working in a customer-focused environment and supporting a wider team.

The Role

You will provide comprehensive administrative support, assisting with customer communications, record management and general team coordination.

Key responsibilities include:

• Maintaining internal systems and online portals
• Contacting customers in relation to financial support matters via phone, text and email
• Updating and maintaining accurate records on internal management systems
• Collating information and preparing reports for management
• Preparing for meetings, including booking rooms, preparing agendas and taking minutes
• Processing payments and purchase orders
• Managing and responding to incoming queries from a variety of channels
• Liaising with internal departments and external organisations
• Supporting team initiatives and projects as required

About You:

• Excellent written and verbal communication skills
• A professional and confident telephone manner
• Strong organisational skills with the ability to prioritise workload effectively
• Good numerical skills and confidence working with data
• Strong IT skills, particularly Microsoft Word, Excel and Outlook
• An understanding of the challenges individuals may face in the current economic climate

Knowledge of welfare or financial support processes would be advantageous, but training will be provided.

Please submit your application to be considered as soon as possible, as there are limited slots.