Administrator 1

Administrator

Join a leading independent technology and services provider as an Administrator!
Job Overview:A leading independent technology and services provider, trusted by large corporate and public sector organisations.
We are a responsible business that believes in winning together for our people and our planet.
We help our customers to source, transform and manage their technology infrastructure to deliver digital transformation, enabling people and their business.
Rate£12.60/Hr through basic PAYE
Contract3 Months Contract
Timings: 7AM- 03:00PM
LocationHatfield Avenue - Hatfield Hertfordshire AL10 9TW (Hertfordshire)
Job Description:An opportunity has arisen at the client's location in Hatfield for a UK LTS Administrator within Logistics Technical Services. This is a great opportunity for a company that offers an excellent working environment. You will be responsible for all UK LTS Administration. The ability to work under pressure and react to ever-changing demands is a must.

The successful candidate must be self-motivated and a confident decision maker, ideally with experience within a similar environment. You will also be expected to work with people at different levels, including management, to identify and implement process improvements through Configuration.
Main Responsibilities

Timesheet data entry - SCS Pro - UK LTS

Timesheet Administration - Time sheets approval

Raising Contractor Vacancies/Extensions is required

Placing orders on our SRM system - dealing with external Vendors

Organising Internal Team Events/Meetings

Booking /Approving Hatfield Customer Suites for Internal and Customer Meetings

Check stationery/ink cartridges/A4 paper supplies as required.

Liaise and work with other departments to deliver projects as required

Administration tasks for other areas of UK LTS

Escalating when required

Customer Satisfaction

First point of escalation for queries from ISP, other LTS teams and internal customers.

Ensure customer satisfaction by communication and resolution of all issues

The Ideal Candidate

Educated to GCSE level in English and Maths or equivalent

Team player who integrates easily and communicates positively

Committed to share knowledge / information / experiences

Communication and interpersonal skills including listening, building rapport, establishing empathy and demonstrating awareness of internal and external issues in a calm and polite manner.

Ability to work under pressure and to tight deadlines and apply existing knowledge to unknown areas

Excellent organisational and administrative skills

Effective Planning and Organisational skills

Fair and equitable decision-making

Flexible and adaptable - excited by new ideas and/or technology and willing to pick up and work with new initiatives no matter how unfamiliar.

Computer-literate with good knowledge of all MS Office applications

Desirable

A basic level of technical knowledge / experience.

Very good understanding of the service expectations of client customers.

Proven workflow management skills within an IT environment

Excellent problem-solving skills and root cause analysis

Ability to develop relationships with ISP's

Excellent people skills and a desire to develop those around you

Ability to communicate at all levels

Additional InformationInterview Process: Once the profile gets shortlisted, then an interview will be conducted
How to Apply: If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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