Administrator - Talking Therapies Stockport

Administrator - Talking Therapies Stockport

Closing Date: 15/10/2026

About The Big Life Group

The Big Life Group's mission is to fight for equity in health, in wealth and in life. We are a social business delivering a range of services across the North of England, covering everything from mental and physical health, addiction and criminal justice, to housing, education, family support and much more. What links them is how we work - The Big Life Way.

We always stand shoulder-to-shoulder with people, working with them on the things that matter most to them. Everything we do is designed and informed by the needs, priorities and strengths of people and communities.

If you're looking for more than a job - if you want to be part of a team that's bold, creative and relentlessly committed to equity - then Big Life could be the place for you.

The basics

£26,427 (point 5 on NJS scale)

Hours

35 hours per week

Annual leave

25 days, increasing to 30 days after five years

Base

Zion Centre, Manchester. This role can also include some remote working. Travel to other sites across Stockport will be necessary.

Closing date for applications

The closing date for applications is Thursday 15th October. Applications received after this time
will not be considered and CVs will not be accepted.

Interviews will take place on 22nd and 23rd October.

We recognise that AI tools can be useful in supporting job applications, for example by helping with spelling, grammar, structure, or clarity. However, the content of your application should reflect your own skills, experience, knowledge, and ideas. You may be asked at interview to expand on or discuss any part of your application.

What you'll be doing

You will work as part of the administration team at Talking Therapies Stockport, providing
administrative support to our team of practitioners who provide mental health support across
Stockport.

NHS Stockport Talking Therapies is part of The Big Life Group's user-led mental health charity
which provides the majority of Step 2 treatment in Stockport on behalf of the NHS. We deliver a
range of services including support groups, eTherapy, and Cognitive Behavioural Therapy, and
offer online and face-to-face courses for clients accessing our service.

The Administration team is a vital part of our service. You will liaise with clients daily to take
referrals and book appointments, as well as managing confidential information in accordance
with Information Governance and Confidentiality procedures. The successful candidate will also provide administrative support, so will need to be able to travel around Stockport.

Our work is fast-paced and dynamic as we support a large clinical team and answer hundreds of
calls every week. The Administration team is driven by team targets as well as individual targets,
so the ideal candidate needs to feel confident in their team-working abilities as well as taking the initiative for independent tasks.

Unfortunately, we're not able to accept applications after the deadline, and we can't accept CVs

Register your interest to volunteer with us

We have volunteer roles available in certain services across Greater Manchester. Please be aware that not all our services can offer volunteering opportunities in every location but we will do our best to accommodate your needs.