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Administrator - Response

Posted 3 days ago by CMS - Recruitment

Permanent

Full Time

Other

England, United Kingdom

Job Description

Administrator

Perm role based in Slough

£22,000 per Annum

A large and well established social housing maintenance company is seeking to recruit a contract Administrator to join their busy team.

Responsibilities

Taking calls from tenants in regards to gas maintenance and repairs issues
Liaising with engineers, tenants and managers
Chasing up tradesmen/engineers ensuring they have arrived at the correct property assigned on their PDA to carry out the works
Dealing with and prioritising emergency call outs
Re-arranging call outs for engineers when tenant is not home
Ensuring to help the trades men when the job requires two men to carry out initial works
Dealing with a backlog of queries from tenants in regards to repairs issues
Dealing with complaints and passing these to management when necessary
General administration around the office such as dealing with tradesmen's/engineers paper work such as timesheets etc.

Qualifications

Previous experience working within the social housing sector is essential.