Administration Support (Older People's Community Care)

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Administration Support (Older People's Community Care) NHS AfC: Band 2

Main area Administration Grade NHS AfC: Band 2 Contract Permanent Hours Full time - 37.5 hours per week (Mon-Fri; 09:00 - 17:00) Job ref 383-OPC-7426-26

Site St Andrews House Town Derby Salary £25,272 pa, pro-rata Salary period Yearly Closing 05/08/:59

Want to make a real difference and have a truly rewarding career? Join 'Team Derbyshire Healthcare' and become part of a talented, compassionate and enthusiastic workforce committed to a vision of 'making a positive difference in people's lives'.

We've been rated 'good' overall by the CQC, with some outstanding services. The CQC commented at our most recent inspection on how our colleagues "treated patients with compassion and kindness" and "felt positive and proud about working for the trust.

We are passionate about making equality, diversity and inclusion part of our DNA. We take pride in our "People First Culture" which creates a workplace where everyone feels a genuine sense of belonging, difference is celebrated, and people are comfortable to bring their whole selves to work. We value the richness that comes from having colleagues that are fully representative of the local community. We welcome people who identify as Black, Asian or from a Minority Ethnic background, protected characteristics, and with all backgrounds and experiences.

Job overview

An opportunity has arisen for an enthusiastic and hardworking individual to join the Administration Team, which supports the Older Adult Community Mental Health Team

The Older Adult CMHT is a busy and forward-thinking team.

Support and supervision will be provided for the successful candidate.

The post is for 37.5 hours per week, permanent contract.

The successful candidate will work Monday-Friday, 09:00 - 17:00

It is Trust policy that for posts that are for a time limited period, applicants who are currently employed by an NHS organisation will only be appointed on a secondment basis and should have approval from their line manager this is possible before applying. Applicants who are not employed by an NHS organisation, will receive a fixed term contract.

Main duties of the job

The successful candidate will have excellent communication skills, a polite telephone manner, knowledge and experience of using IT programs, such as Microsoft Outlook and Microsoft Word, SystmOne.

A significant part of the role will involve using Electronic Patient Records, complete typing and up-dating patient information.

There will also be a requirement to be front-of-house to cover Reception, where the successful applicant will be in direct contact with patients, professionals and visitors to the building and support other teams as and when needed.

Derbyshire Healthcare is unable to sponsor international applicants in this role. You can find out more about how you can work in the UK by visiting Work in the UK - GOV.UK ()

Working for our organisation

Join 'Team Derbyshire Healthcare' and become part of a talented, compassionate and enthusiastic workforce committed to a vision of 'making a positive difference in people's lives'.

CQC rated us as 'GOOD' overall, commenting on how our colleagues "treated patients with compassion and kindness" and "felt positive and proud about working for the trust."

Benefits include:

• Commitment to flexible working where this is possible
• 27 days annual leave/year plus bank holidays, increasing to 29 days after 5 years & 33 days after 10 years' service
• Yearly appraisal and commitment to ongoing training
• Good maternity, paternity and adoption benefits
• Health service discounts and online benefits
• Incremental pay progression
• Free confidential employee assistance programme 24/7
• Access to our LGBT+ network, BAME Network and Christian Network
• Health and wellbeing opportunities
• Structured learning and development opportunities

Detailed job description and main responsibilities

The successful candidate will have excellent communication skills, a polite telephone manner, knowledge and experience of using IT programs, such as Microsoft Outlook and Microsoft Word.

A significant part of the role will involve using Electronic Patient Records, complete typing and up-dating patient information.

There will also be a requirement to be front-of-house to cover Reception, where the successful applicant will be in direct contact with patients, professionals and visitors to the building.

Person specification Qualification

• English Language - GCSE Grade C or equivalent

Skills

• Good standard of spelling and grammatical accuracy
• Excellent written and verbal communication skills
• Ability to work as part of a team
• Ability to prioritise

Experience

• Experience of using Microsoft computer packages
• Previous Clerical / Administration experience
• Experience of dealing with telephone enquiries
• Previous NHS experience

Additional Information

Flexible Working

As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for our service and for you. Speak to us about how we might be able to accommodate a flexible working arrangement whether that's job share, part time or another flexible pattern.

Disability Confident Employer

The Trust is a Disability Confident Employer. If you require any reasonable adjustments to support you in the recruitment process please let us know.

If you require any support in completing the application form please do not hesitate to contact the Recruitment Team option 1, option 1 or email and we will be happy to provide assistance.

DBS Checks

The cost of undertaking a DBS (Disclosure and Barring Service) disclosure will be met by the individual. The Trust will meet the initial costs of the disclosure which will be deducted from your first month's salary.

Employer certification / accreditation badges

This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.

Information about joining our bank of temporary workers

Information on the support and education we provide to junior doctors during their years of clinical training

Information about the agreed set of commitments that employees can each expect from the Trust, and give in return