Administration Assistant (Trauma Coordinator Team)

To provide administrative and secretarial support to the Trauma Coordinators. Reporting to the Site Practitioner Team Leader and working closely with them. To work flexibly and to provide and receive confidential and sensitive information written, oral or verbal, to be exchanged with patients/clients, relatives, staff or external parties.

Main duties of the job

Undertake specific tasks to support the Trauma Coordinator team on a daily basis, answering trauma referral calls, calling back departments, referring hospitals, and assisting to ensure the trauma pathway for patients is as smooth as possible.

About us

Rated GOOD overall with outstanding care by the CQC. A specialist NHS hospital providing life-changing reconstructive surgery, burns care and rehabilitation services across the South of England and beyond.

We specialise in conditions of the eyes (corneoplastics), hands, head and neck cancer and skin cancer, reconstructive breast surgery, maxillofacial surgery and prosthetics, providing regional and national services in these areas of clinical expertise.Our world-leading clinical teams also treat more common conditions of the eyes, hands, skin, and teeth for the people of East Grinstead and the surrounding areas. In addition, QVH provides a minor injuries unit, expert therapies, a sleep service, and a growing portfolio of community-based services.Patients consistently rate QVH amongst the top hospitals in the country for quality of care.

Our success is underpinned by the skills and enthusiasm of our staff and a strong culture of partnership. We are fully committed to training and development of the workforce with support for continuing education and learning.

Job responsibilities

Please see Job Description and Person Specification.

To provide administrative and secretarial support to the Trauma Coordinators. Reporting to the Site Practitioner Team Leader and working closely with them. To work flexibly and to provide and receive confidential and sensitive information written, oral or verbal, to be exchanged with patients/clients, relatives, staff or external parties.

Person Specification Qualifications

• Secondary Education
• RSA Level 3 or able to demonstrate specialist knowledge within this field through practical experience

Experience

• Secretarial experience and administration experience
• Experience in dealing with the general public
• Healthcare knowledge
• Experience in medical administration

Qualifications

• Advanced Microsoft word skills
• Microsoft Excel
• Microsoft PowerPoint
• Microsoft Access

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.