Administation Officer

Administrative Officer - Probation Service

Location: Leicester Leicestershire LE1 2LB

Hourly rate: £12.71 going up to £12.95 after 12 weeks,

Working Days/Hours: Monday to Friday between 9:00am and 5:00om, 5 days 30 hours, 9am till 5pm but can change due to business needs

Length of assignment: ASAP till December 2026 with possibility of extension.

Our client, a reputable organisation within the Probation Service, is hiring for an Administrative Officer to support daily operations within their team. This is a vital role that ensures smooth administrative processes, supporting Probation Officers and contributing to positive outcomes for individuals on probation.

What you'll be doing

• Setting up and maintaining accurate records on probation and victim databases
• Managing referrals and fostering effective relationships with offender management, victims, and external agencies
• Preparing, collating, and maintaining case files and management information in line with standards
• Handling communications via phone, email, and paper, and providing reception cover
• Acting as a point of contact for specialist areas, supporting meetings, and organising agendas and notes
• Making practical arrangements such as appointments and directions for Sentence Plans
• Carrying out enforcement administration and managing petty cash and vouchers
• Reporting faulty equipment and maintaining resource systems
• Supporting safeguarding duties and promoting pro-social behaviour in line with policies
• Providing cover across units and supporting team activities

What you'll bring

• Strong IT skills, including proficiency in MS Word, Outlook, and basic Excel
• Excellent verbal and written communication skills, with the ability to engage with a diverse range of individuals
• Ability to work independently and use initiative effectively
• Good organisational skills and attention to detail
• Ability to handle sensitive information with confidentiality and professionalism
• Experience working with databases and managing administrative tasks in a busy environment

Additional information

• This role may involve some out-of-hours work
• You will need to pass security and identity checks before starting
• All candidates will undergo a probation period
• Commitment to equality, diversity, and inclusion is essential

Clearance level (to be applied for by Brook Street upon a successful application): HMPPS Vetting

Training: Yes, fully office based whilst in training and possible working from home pending performance.

Additional clearance if applicable: Please note that if you have spent a period of 6 months or longer outside of the UK, in the last 3 years, we will unfortunately require an additional overseas police check, this will be the responsibility of the candidate to provide.

Join our client's team and contribute to a service that makes a real difference. If you are organised, proactive, and ready to support a vital public service, we encourage you to apply today!

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.