Admin Pathway Team Leader

As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together.

Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.

With over 14,000 members of staff you can expect huge variety and new opportunities every day! Our staff go above and beyond and take pride in caring for our patients.

University Hospitals of Derby and Burton NHS Foundation Trust is fully committed to promoting inclusion, equality, diversity and human rights in employment and delivery of its services. The Trust is committed to providing an environment where all employees, patients, carers and visitors experience equality of opportunity by means of understanding and appreciating the value of diversity.

As a Trust we promote an inclusive environment and welcome applications from a diverse pool of talent and backgrounds. All individuals are valued and given every opportunity to succeed based on merit.

The Trust actively encourages applications from members of our Black, Asian and Minority Ethnic communities. These groups are under-represented in our organisation, and it's important to us that our workforce reflects the diversity of our communities as much as possible.

Armed Forces and Disability Confident guaranteed interview scheme

To further support the pledges in the Armed Forces Covenant and to make a positive contribution to support ex-armed forces personnel (veterans) make the transition to civilian life, the Trust has introduced a Guaranteed Interview Scheme for veterans who meets the essential criteria set out in the person specification, to help them overcome barriers to find civilian employment. The scheme will operate for all external recruitment.

The Trust is a Disability Confident Employer and committed to both employing and retaining people with disabilities. This commitment is to guarantee an interview for any candidate that has disclosed a disability under the Equality Act 2010 and who meets the essential criteria set out in the person specification. Reasonable adjustments under the Equality Act 2010 will be considered upon request.

if you are blind or visually impaired and require application material in an alternative format- such as Braille, large print, audio or accessible electronic formats oryou require support/adjustments with your application please contact the recruitment team on

The Trust is proud to be a signatory of the Care Leavers Covenant and is committed to supporting care-experienced people into employment.

Applicants who identify as a care leaver and who meet the essential criteria for the role, as detailed in the person specification, will be guaranteed an interview.

Join us and help make a real difference to our Trust.

Here's more about the role and what we're looking for;

Job overview A fantastic opportunity has arisen for a highly experienced, enthusiastic person to join the the ImpACT+ community respiratory team as a Admin Team Leader.

The ImpACT+ service delivery specialist respiratory services to patients in Southern Derbyshire. Based at the Florence Nightingale Community Hospital we work with Primary and Secondary care to deliver the best possible treatments for patients with chronic respiratory disease. The service works flexibly to provide treatments across a range of satellite clinic locations as well as domiciliary visits and weekly virtual MDT's with Primary care.

The ImpACT+ team is multi disciplinary consisting of Respiratory Consultants, Physiotherapists, Specialist Nurses, Occupational Therapists, Fitness Instructors, Clinical Assistants and Administrators.

You will join an established and valued admin team of Band 3's and Band 2's to support the service by supporting and co-ordinating administrative procedures across the admin team to ensure a highly effective service for patients.

Main duties of the job You will need to have excellent communication and relationship skills to both work within the admin team and interact with clinicians and patients on a daily basis. You will be a visible a leader and enthusiastic with highly developed problem solving skills.

Your main duties will be:

• Reviewing, Implementing and developing admin protocols and processes.
• Managing our administration staff. Including involvement in HR processes.
• Supporting in the delivery of training and developing our admin teams.
• Collaborative working with both clinical and non clinical colleagues to develop our Service needs
• Ensuring admin process run smoothly across the team.
• Support the delivery of admin processes as needed as part of the team.
• Having an active role in adding clinic ledgers to an electronic patient system
• Co-ordinating and supporting admin processes within the team.

Closing date of applications: 28th October 2026

Interview date: 11th November 2026

Working for our organisation As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together

Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.

In return we will offer:

• Development opportunities, both professional and leadership development
• On-going support from recruitment to when you join our team and beyond.
• Staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes

Key Facts:

• We see on average 4810 OP appointments a day.
• We are the 4th busiest Trauma & Orthopaedic outpatients department in England - an average of 2077 per week.
• An average of 1115 patients are seen in A&Es across our network every day - 3rd largest in the country.
• Our hospitals admit an average of 195 emergency patients daily.
• Last year we undertook almost 33,700 planned surgical operations in our 57 operating theatres.
• We are one of only 7 Trusts nationally with more than 50 operating theatres.
• We carry out more than 140 elective procedures each working day.
• UHDB is a research active University Hospital with a large and varied portfolio of clinical trials and research opportunities for all staff.

Detailed job description and main responsibilities UHDB is committed to fair and transparent recruitment. We welcome authentic applications that reflect your own skills, experience and motivations for the role. While we understand that candidates may use AI tools for grammar, formatting or accessibility purposes, applications that appear to be substantially AI generated may be subject to additional review. If this applies to your submission, we will let you know and may ask for clarification. Please ensure your application accurately represents your experience and is written in your own words.

Please note this position is not eligible for sponsorship. Applicants must be able to demonstrate an existing and ongoing right to work in the UK for the duration of the contract without sponsorship from the Trust.

Person specification Qualifications

• A good standard of English to O Level/GCSE (A-C grade) or equivalent

Experience

• Significant experience working in a patient administrative role including outpatients
• Good organisational skills and the ability to prioritise workload
• Ability to work independently and as part of a team
• Experience of line management and people management
• Experience of working with Sy1
• Experience of working with hospital administrative systems

Communication

• Evidence of negotiation and persuasive skills

Teamwork

• Experience of working as part of a team
• Experience of leading an admin team

Our Trust aims to provide the highest quality care to patients within Derbyshire and South East Staffordshire and we want the very best people to work with us. Follow us on or find us on Facebook & LinkedIn - UHDBTrust

If we receive a high number of applications for this position we reserve the right to withdraw the post before the closing date, therefore it is advisable that you apply as early as possible to avoid disappointment.

At UHDB , we offer different ways to work flexibly to each and every one of our colleagues, many of whom already work flexibly at all sites of the Trust.

For our roles we are open to discussing the possibility of part-time/ reduced hours/ compressed hours/ flexible start and finish times/ fixed/flexible shifts/annualised hours/ term time hours/ hybrid working - working partly in the trust/partly at home.

Why don't you talk to us at interview about the flexibility you would like to explore and what it means to you, and we will discuss what's possible for the job and team, and the opportunities we might be able to create together.

We can't promise to give you exactly what you want, but we do promise to work with you to look at all the available options.
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