Acute Secretary - Emergency Department and MAU

NHS Greater Glasgow and Clyde (NHSGGC)

We employ around 40,000 people in a wide range of clinical and non-clinical professions and provide acute hospital, primary, community and mental health care services to a population of over 1.15 million in the region.

Position Overview

Part time (14.7 hours per week) Acute Secretary - Emergency Department and MAU based at Inverclyde Royal Hospital. Shift pattern Monday Friday (flexible).

Responsibilities

• Provide comprehensive secretarial and administrative service to consultant(s) and their team(s).
• Act as a focal point for help and advice to staff, patients and professionals regarding service enquiries and coordinate the patient's pathway.
• Deliver professional administrative, secretarial and clerical services that support clinical staff in delivering high quality, efficient, patient centred care within acute services.
• Provide specialised medical secretarial support for inpatient and outpatient clinical care.
• Use initiative, resourcefulness, confidentiality, diplomacy and tact in all duties.
• Ensure accurate and timely communication of information in accordance with board/departmental policies and procedures.

Qualifications and Skills

• Sound understanding of board/departmental policies and procedures.
• Excellent communication skills.
• High degree of confidentiality, diplomacy and tact.

Equal Opportunities and Conditions

NHSGGC encourages applications from all sections of the community and promotes a culture of inclusion across the organisation. We welcome candidates from the Armed Forces Community and recognise military skills and experience. Flexible working arrangements are offered where possible to support work life balance. The role is part time with a 14.7 hour week and a Monday Friday shift pattern.