Accounts Assistant/Sales Administrator

Accounts Assistant/ M&E Sales Administrator

We are looking for an organised, detail focused and customer friendly team member to support both our Accounts department and our Meetings & Events Sales team. This varied hybrid role is ideal for someone who enjoys administration, working with people, and keeping processes running smoothly in a busy hotel environment.

The successful candidate will split their time between finance support duties and coordinating enquiries and administration for meetings, conferences and events.

Benefit from Dalata Academy programmes, courses and learning tools that equip you with essential skills and knowledge while also providing exposure to senior team members who can mentor you along the way.

Benefits

• Free employee meals on duty
• 50% Off F&B in all properties
• €/£60 employee rate on rooms for all Dalata owned hotels
• 30% off the Friends & Family rate
• Extra AL day for every year worked (5 extra days to a maximum of 5 days)
• Employee Assistance Programme.
• Cycle to Work Scheme/Transport Schemes
• Pension access (Ask your HR Manager for local pension information)
• Development Opportunities through our Dalata Academy - support your career journey
• Staff Appreciation Initiatives, fun team building activities and regular charity events

Your Job Accounts Assistant Duties

• Ensure that all sales are accurately recorded and establish a robust system to identify issues. Prepare a daily sales KPI report for distribution to individual departments and track sales using various hotel computer information systems.
• Manage the cash and banking functions of the hotel by maintaining the daily income audit, monitoring cash handling procedures throughout the property, and providing training as needed. Oversee petty cash management and ensured appropriate cash levels were maintained in the hotel.
• Support banking administration where required.
• Assist with Accounts Receivable and Accounts Payable.
• Accounts Receivable: Ensure that the processes for recording, invoicing, and following up on payments are effective. Regularly track and monitor the property's debtors.
• Accounts Payable: Maintain the hotel's purchasing system, reconcile creditor statements, and address supplier inquiries.
• Safeguard the hotel's assets, with a particular focus on maintaining strong internal control systems.
• Maintain accurate financial records and filing systems.
• Assist the finance team with month end procedures.
• Handle confidential financial information professionally.

Sales Administration

• Respond to meeting and event enquiries via phone and email.
• Prepare proposals, contracts and function sheets.
• Coordinate bookings for conferences, corporate meetings, private dining and events.
• Liaise with hotel departments to ensure smooth event delivery.
• Update booking systems and maintain accurate records.
• Conduct follow up calls and assist with sales activity.
• Provide excellent customer service to clients and guests.
• Support the Meetings & Events Sales Manager with administration and reporting.

What You'll Need

• We are looking for an ambitious, confident and professional individual with strong communication, organisational and analytical skills.
• The ideal candidate will demonstrate accounting experience, preferably in a hospitality, food & beverage environment or within the retail sector.
• Previous administration experience essential.
• Hospitality or hotel experience advantageous.
• Strong organisational and multitasking skills.
• Excellent communication and customer service abilities.
• Good attention to detail and accuracy.
• Competent in Microsoft Office, particularly Excel and Outlook.
• Experience using hotel PMS or events systems beneficial.
• Ability to work independently and as part of a team.

Dalata Hotel Group is an Inclusive Employer. We actively encourage people from all backgrounds and abilities to apply to be part of our team. However, we understand everyone's needs are different; therefore, if you require any accommodations with this application process, please highlight your needs when you are completing your application process.