Account Manager

Account Manager

Department: Sales

Employment Type: Permanent - Full Time

Location: London - Paddington

Reporting To: Director, UK Business Law

Description

We are seeking an experienced and proactive Account Manager with a background in selling to the legal sector to join our team. This hybrid role involves developing new business opportunities, participating in legal events nationwide, and retaining and growing revenues from Dye & Durham's key clients. The primary focus will be on Business Law clients, including Corporate Due Diligence and Insights, Company Formations, Corporate Secretarial, and Entity Management.

While working within the Business Law team to support existing and prospective clients, you will also collaborate closely with the wider UK Sales team and management to ensure best practices and internal policies are followed.

Key Responsibilities

• Global Sales: Collaborate with various sales teams to create or develop solutions for Global Law Firms.
• Target: Achieve or exceed sales targets through business development and account management.
• Account Management: Maintain regular contact with clients, build strong relationships with key stakeholders, and aim to maximize clients' annual spend with Dye & Durham.
• Client Intelligence: Gather and share insights from clients regarding their needs and feedback on products and solutions.
• Relationship Building: Develop and sustain relationships with decision-makers and influencers within law firms and legal organizations.
• Product Knowledge: Demonstrate comprehensive knowledge of Business Law solutions and their benefits.
• Consultative Selling: Use a consultative approach to understand client needs, tailor solutions, and cross-sell or upsell when appropriate.
• Competitive Intelligence: Stay informed about market trends, competitors, and industry developments.
• Collaboration: Work with product development and marketing teams to align strategies and communicate product features effectively.
• Sales Reporting: Provide regular updates, forecasts, and reports to management.
• Cold Calling: Supplement inbound leads by reaching out to former clients and leveraging existing client relationships.

Skills, Knowledge & Expertise

• Experience: Minimum of 3 years in B2B sales with a proven track record, especially with large client accounts.
• Industry Knowledge: At least 2 years' experience in the legal sector, familiar with legal software solutions.

Skills:

• Communication Skills: Excellent verbal and written communication abilities.
• Self-Motivated: Proactive and able to work independently and in teams.
• Tech Savvy: Comfortable with technology and quickly understanding technical solutions.
• Problem Solver: Strong problem-solving skills and proactive risk management.
• Result Oriented: Focused on executing plans and achieving results efficiently.

Knowledge: Familiarity with SaaS, subscription models, and software procurement practices.

Attributes: Organized, strategic, detail-oriented, and capable of managing multiple priorities in a fast-paced environment.

Job Benefits

At Dye & Durham, we invest in our employees' growth through training and development. We offer competitive salaries, healthcare, pension, discounts, wellness programs, and paid days off for personal milestones or volunteering.

Do you share our DNA?

• We ask how tomorrow can be better than today
• We are passionate about solving our customer's challenges
• Our ideas break boundaries
• We value different perspectives and encourage dialogue
• We take ownership and celebrate together