Account Manager - Partner Success

Xero's Partner Channel is exciting; we work in Partnership with Accountants & Bookkeepers to help them and their small business clients to become more successful. We do this by using Xero's products and services to free up time and gain greater insight into their financial situation. Partner Success Account Managers (AMs) at Xero are responsible for growing and maintaining these critical relationships, building on the great sense of community that exists amongst Xero Partners and guiding them to speed up optimal use of Xero across their client base Our Partner Success team looks after a segment of our partners who have already adopted Xero within their practice. These partners are incredibly valuable, our role is to nurture and grow the portfolio value. What you'll doThe best things about being an Account Manager at Xero are that every day is different and we work at a fantastic pace. You will spend most of your time meeting remotely with Partners to understand their businesses and positioning how Xero can work with them more closely. However, you will also come along to conferences and events and ultimately ensure you are executing on a plan each quarter to take all of your Partners further along their Xero Journey.

What you'll bring with you

• Proven experience in B2B business development or account management role in a fast paced sales environment
• Demonstrate a thorough understanding of digital accounting firm operations and internal workflows
• Being hungry to succeed for yourself, our Partners, the team and the wider business
• Being open to feedback and willing to reach out to your manager and colleagues for help
• Understanding people, being genuinely curious and knowing when to adjust your style to fit different conversations
• Being passionate about our purpose- making life better for people, small businesses, their advisors and communities around the world