Account Manager - Brown Thomas Dundrum

Account Manager - Brown Thomas Dundrum

Location: Dundrum, IE, D16 E0E8

Contract Type: Permanent - full-time

We are seeking an experienced Account Manager to join our North Region. You will manage a counter in Brown Thomas - Dundrum (plus one Beauty Consultant), implement weekly business plans, and drive retail performance. You will recruit new clients, host on off counter events, and enhance customer experience in the beauty room.

Main responsibilities

• Achieve targets and business plan effectively including creating outreach opportunities and partnering the host store to offer the ultimate La Prairie experience
• Set weekly and monthly targets for the team and counter
• Traffic stop daily in store to recruit prospective clients to your business
• Invite every customer to sit down and have a skincare consultation: listening and identifying the customers' needs
• Proactively organise external events to generate sales and recruiting new clients to your counter
• Ensure the counter is represented to exemplary standards and communicate effectively with all relevant La Prairie departments

Qualifications

• Experience providing high quality skincare treatments to clients (therapy training essential)
• Exceptional service mindset - pleasure in providing outstanding service to clients
• Strong retail and managerial experience
• Passion for beauty and skincare with a luxury affinity, striving for excellence
• Business acumen to drive sales and exceed objectives
• Ability to connect and engage with discerning clients, building authentic relationships
• Ability to build relationships throughout the store to find new opportunities
• Strong team player in a high impact team with diverse thoughts and opinions
• ITEC diploma qualification level 2 desired

In return, La Prairie offers:

• Competitive salary with commission scheme
• 33 holiday days (including bank holidays) pro rated based on working days
• Generous product allocation & discount
• Long Service Awards starting at 3 years' service
• Gratis of new launches
• Contributory pension scheme - 5% employer contribution
• Employee referral bonuses