Account Handler/Senior Account Handler Lycetts London (Lycetts)

Working hours: 35 hours per week, Monday to Friday

Duration: Permanent

Location: London (hybrid working: 2 days working from home per week available upon successful completion of probation)

About the role

Lycetts Insurance Brokers, part of Benefact Group, is seeking an Account Handler/Senior Account Handler to join our London office.

The successful candidate will manage insurance and financial services for Lycetts' corporate and commercial clients and prospects. Responsibilities include supporting business development through quotes and cross-referrals, and collaborating with senior and account executives to manage client and prospect accounts.

This is a great opportunity to develop your career within an innovative, inclusive, and purpose-led organization.

Key responsibilities

• Respond to new business inquiries and prepare quotations
• Identify cross-referral opportunities with prospects and clients
• Prepare documentation for meetings and presentations
• Mentor and develop other account handling team members
• Identify new business opportunities and cross-referrals
• Ensure compliance with file management, FCA guidelines, and procedures

Knowledge, skills, and experience

• Previous experience in insurance
• Knowledge of commercial insurance products and providers
• Experience obtaining quotes and placing business
• Strong negotiating skills and relationship-building abilities with clients and insurers
• Understanding of FCA requirements in a broking role

What we offer

• Hybrid working upon successful probation completion
• Employer pension contribution starting at 5%, increasing to 10% after 5 years
• Discretionary annual bonus based on performance
• Life assurance up to 4x salary
• 25 days annual leave plus bank holidays, increasing with service
• Funding and incentives for professional development

About us

The Lycetts group has over 60 years of experience providing insurance, risk management, and financial advice to diverse clients. We pride ourselves on being trusted advisors with high client satisfaction.

Benefact Group is an international financial services group owned by a charity, with over 30 businesses. We are committed to corporate giving, having donated over £250 million since 2014, and aim to double our size. We value talent, diversity, and inclusion, fostering a culture of kindness, ambition, and continuous improvement.

We are committed to creating an inclusive environment where everyone feels valued and respected. Applications from all backgrounds are welcome.

If you require additional support during the recruitment process, please let us know.