Account Director Public Sector

Company Description

Version 1 is a Technology Services company, delivering impactful change to help our customers navigate the rapidly changing digital-first world. We have recently hired our 3000th employee, doubling in size since 2020. We plan to triple in size in the next 5 years. We are 12 years a Best Workplace in Ireland (GPTW 1st place), 5 in the UK (GPTW 5th place) and 1 in India (GPTW 1st place).

We work hard to ensure we understand what our customers need from their technology solutions and then we deliver. We are an award-winning company who provide world class customer service; we think big, and we hire great people.

We believe in continuously improving to make a real difference to the careers and work environment of our people. Being a Great Place to Work involves listening to our people and ensuring they are Trusted and Empowered. We are an open and transparent workplace. We have open-door management and balanced policies. Constructive feedback is encouraged and welcomed at all levels.

No 1 Best place to work in Ireland
5th Best Large Workplace in the UK
No 1 Best place to work in India
10th place in Glassdoor Top 50 UK companies
UK & Ireland's premier Oracle, Microsoft & AWS partner
Market leader in Oracle ERP and Cloud Applications
Consulting, implementation and support services
3000 strong,€255m/ £220m revenue business

We are an award-winning company who provide world class customer service; we think big and we hire great people. Version 1 are more than just another IT services company - we are leaders in implementing and supporting Oracle, Microsoft and AWS technologies.

Invest in us and we'll invest in you; if you are driven, committed and up for a challenge, we want to meet you.

Job Description

Version 1 is a trusted technology consultancy that has been in the industry for over 25 years. With a Microsoft Gold Partner, AWS Premier Consulting Partner, and Oracle Platform Partner status, we deliver world-class IT solutions that drive customer success. As we continue to deliver significant growth and plan to grow even further, we are delighted to announce the creation of a new role within our UK Digitial, Data and Cloud (UKDDC) commercial team - an Account Director for UK Central Government accounts, focusing on HMRC. This is an exciting opportunity for an account director with experience in Technology services and solutions to join one of the fastest-growing consultancies in the UK and Ireland to support and develop our strong footing in the UK Public Sector market. This is a really exciting role for a sales professional who wants to develop their career selling and delivering technology solutions.

The role will be part of a successful, growing team focused on UK Public Sector opportunities. The team is made up of a number of sales people, who generate new opportunities and/or lead on responses to large government procurement programmes. Come and join us as we prepare for the next phase of expansion and make a difference in the industry.

The Sales Account Director is a senior-level position responsible for:

Opportunity Management

Driving strategic business growth and profitability through effective account/sales strategies and relationship management. You will be responsible for managing your sales team and setting the direction to achieve your teams targets in line with Version 1's growth plans.

Customer Management

Managing and growing Version 1's relationship with a single account or portfolio of accounts. Building and maintaining strong client relationships at all levels, ensuring ongoing revenue runrate protection, identifying new business growth opportunities, and leading an account team of sales/delivery/technical professionals to meet or exceed sales targets.

Contract Management

You will be responsible for your portfolio of account's financial performance metrics (Revenue, TCV and Profit) and Customer advocacy metric (NPS, CSAT). You will be pivotal in ensuring the account is managed in line with contract requirements to maximise return for Version 1 alongside the delivery and commercial team.

Job Objectives:

The objectives for the Sales Account Director includes:

Leading the contracted relationship: The Account Director will work in lock-step with the Portfolio Director to ensure the execution of contracts awarded to Version 1 - client engagement, commercials, contracting, delivery practice engagement, project mobilisation.
Customer Satisfaction: ensuring a minimum customer satisfaction score (CSAT) is maintained in line with company / account objectives. The account director will sponsor Quarterly Business Reviews.
Developing and implementing sales strategies: The Account Director is accountable for the development and implementation of an account plan detailing growth strategies and activities that align with the Version 1 and customer goals and objectives.
Building and maintaining client relationships: The Account Director is responsible for building and maintaining strong relationships with clients, understanding their needs, ensuring their satisfaction with the services provided and resolving issues to maintain and strengthen customer trust
Leading the account sales team: The Account Director is responsible for the performance of the sales team they will lead, manage and coaching the sales team to ensure sales targets and KPI's are achieved.
Maintaining existing revenue: The account director is responsible for ensuring existing forecast revenue run rate delivery (quarter on quarter / year on year) is as a minimum maintained.
Identify new business opportunities: The Account Director is responsible for identifying new business opportunities within accounts and expanding the portfolio of accounts within the allocated sector (and Version 1 services) through proactive sales efforts.
Meet sales targets: The Account Director is responsible for meeting or exceeding sales targets (including Revenue Delivered; TCV Closed; Net New Pipeline) and ensuring the profitability of the accounts managed in line with account P&L and company target KPI's.
Lead sales opportunities: developed both directly through our Commercial team or through our strategic technology partnerships (Microsoft, AWS, Oracle, Red Hat, Snowflake etc)
Collaborate with Internal Stakeholders: The Account Director will collaborate with individuals in other departments such as Portfolio Directors, Delivery Principals, Advisory Services, as well as various people accross practice, delivery and commercial to ensure that the client's needs are being met.
Stay up-to-date with industry trends: The Account Director will stay up-to-date with the latest industry trends and technologies to ensure that the company's sales strategies are effective.
Provide regular reporting: The Account Director will provide regular reporting on sales activities, forecasts, and account performance to senior management.

Qualifications

Skills Required

What we require:

10+ years' experience working in a similar role, leading a sales team and setting successful sales strategies within the technology industry
10+ years' experience in working in a Technology Services and solutions environment with proven expertise in this area (public sector)
Experience of HMRC department, departmental strategy and stakeholders is preferable. Experience in Central Government is essential.
Proven experience meeting sales targets as a team and individually
Proven experience maintaining revenue in existing accounts, generating new business within existing accounts and acquiring new logos within a sector
Strong leadership and communication skills, influencing customers and driving success within a sales team
Strong commercial and business awareness, ability to generate useful reporting metrics for the commercial team and wider business

What we admire:

Strong awareness of trends in the industry
Ability to leverage network to drive new business

and you'll be able to provide evidence and examples of where you have demonstrated these skills in the past. If so, we'd love to speak with you.

Additional Information

Quarterly profit share
Private medical insurance
Flexible working policy & remote working
Incentives for accreditations and educational assistance for courses relevant to your role.
Employee recognition in the form of Excellence Awards and CallOut which your peers award.
Pathways career development quarterly
Engagement is incredibly important. Our local teams drive our engagement events!
And much more