Account Director

Posting Description

Account Director - Healthcare Department

Are you a insurance expert seeking to advance your career? This position provides independence, responsibility for major healthcare clients, and the chance to collaborate within a dynamic, high-achieving team.

Managing a portfolio of healthcare and medical clients, the Account Director handles key accounts and large nursing home insurance programs. The position reports directly to the Managing Director, National & Specialty (Commercial Risk Solutions). It focuses on identifying client risk needs and delivering personalized solutions across Aon's capabilities.

This is a hybrid role, offering flexibility to work virtually and from the Dublin office.

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.

What the day will look like

As the Account Director, you will take charge independently and assume responsibility for major healthcare clients, making certain their requirements are addressed with highly customized solutions. Your daily tasks will be diverse and stimulating, keeping you involved and motivated!

Client & Portfolio Management

• Handle a portfolio of healthcare and medical clients with major revenue duties
• Act as senior client contact, building trusted, long term relationships
• Own delivery of services and service level agreements
• Lead renewals, placements, and negotiations with insurers
• Place large healthcare programmes using outstanding wordings
• Handle intricate claims, including significant healthcare and medical malpractice losses
• Attend and lead client, carrier, and market meetings
• Contribute to the growth of Aon Healthcare Solutions through innovation

Risk Advisory & Solutions

• Develop a strong understanding of client businesses and risk profiles
• Build tailored insurance and risk solutions, including broader commercial programmes
• Leverage Aon's analytics, specialty, and advisory capabilities
• Provide clear, practical mentorship on risk transfer and management options

Business Growth & Commercial Outcomes

• Identify cross sell and upsell opportunities within existing clients
• Support new business activity, tenders, and pitches
• Maintain strong market awareness across healthcare and trade credit

Collaboration & Leadership

Working closely with internal teams, you will deliver a seamless client experience. You will provide mentorship and support to colleagues servicing the portfolio and have people management responsibilities including coaching, mentoring, and performance reviews. Role model inclusive leadership behaviours and Aon values.

Governance, Compliance & Professional Standards

• Ensure compliance with Aon policies, regulatory requirements, and the Code of Business Conduct
• Act with integrity, care, and diligence at all times
• Advance risks or issues in line with agreed risk appetite
• Maintain required training and professional development

Skills and experience that will lead to success

• Demonstrated experience in a senior, client-facing position within insurance, risk management, or financial services
• Strong portfolio management and renewal negotiation experience
• Ability to assess complex risk profiles and structure appropriate solutions
• Strong commercial competence, including revenue growth and retention
• Excellent relationship building and collaborator management skills
• Compliance with Central Bank Fitness & Probity requirements
• At least 5 years' recent senior leadership experience in a commercial setting
• Progress towards ACII qualification (minimum MDI achieved)
• Confident communicator and influencer, able to adapt messages for varied internal and external audiences
• Proven ability to collaborate, lead, and negotiate across collaborators