Accommodation Officer

Accommodation Officer

We are seeking an Accommodation Officer to join our Accommodation Team on a 12 month fixed term contract. This role supports households placed in temporary accommodation under the Council's homelessness duties.

Responsibilities

• Work closely with tenants to help them sustain their accommodation and successfully move on to settled housing.
• Manage a portfolio of temporary accommodation properties, ensuring tenants receive appropriate support while meeting statutory homelessness obligations.
• Complete sign ups, carry out inspections, and ensure rent is paid and tenancy agreements are adhered to.
• Communicate with landlords and maintain properties in good condition.
• Provide high quality support and assistance, dealing tactfully and sympathetically with tenants in frequently stressful circumstances and with high support needs.
• Collaborate with agencies such as Police, Probation, Drug and Alcohol Services, and Social Services to find positive outcomes for tenants.

Qualifications

• Fluency in English (required by Part 7 of the Immigration Act for the effective performance of a customer facing role).
• Valid driving licence and access to a vehicle.

Benefits

As an employee, you will work in a diverse and innovative environment that encourages personal development and supports a flexible work life balance.

Contact

For further information about the role, please contact Raka Miah, Temporary Accommodation Manager, email or phone .