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Academic Library CSM - Growth & Retention (Hybrid)

Posted 20 hours 5 minutes ago by Clarivate Analytics

Permanent

Full Time

Academic Jobs

Cambridgeshire, Cambridge, United Kingdom, CB1 0

Job Description

Clarivate Analytics is seeking an experienced Customer Success Manager to join the Content Solutions team in Cambridge or London (UK). You will act as a trusted advisor to Higher Education and Academic Library customers, driving satisfaction, retention, and growth across an assigned portfolio.

The role focuses on building strong customer relationships, supporting product adoption, and collaborating with cross-functional teams to deliver an exceptional customer experience.

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