Abacus Support Specialist (German Speaking)

We are currently looking on behalf of one of our important clients for an Abacus Support Specialist (German Speaking). The role is permanent position based in Zürich or Basel Canton depending on candidate preference & comes with good office flexibility.

Your role:

• Support an established support team in handling customer inquiries
• Independently solve customer tickets.
• Closely cooperate with 2nd level specialists & a technical team.
• Carry out administrative tasks such as Jira monitoring & knowledge base.
• Conduct & support user training.

Your Skills & Experience:

• At least 2 years of professional experience in Abacus Support.
• Experienced in Supporting one or more of the following Abacus modules: Payroll/HR, Financial Accounting, ABEA, Project Management & SVM.
• Self-motivated, analytical, communicative & highly customer-orientated.
• A native/fluent German speaker & a good command of English (spoken & written). Any Swiss-German language skills are considered a plus.