2nd Line Tech Bar Engineer - Hybrid Onsite/Remote Support

A leading IT support provider in Greater London seeks an experienced 2nd Line Tech Bar Engineer. The role involves providing high-quality technical support in both onsite and remote environments. Candidates must have 2-5 years of experience in a support role with a strong emphasis on macOS and Microsoft 365 services. Knowledge in troubleshooting various platforms and strong customer service skills are essential. This position supports end users in secure environments with an emphasis on service improvement and adherence to ITIL standards.