2nd line Support Engineer - 5 days onsite - 11006MS

11006MS
£200 - 210 per day

2nd Line Support Engineer - 5 days onsite - INSIDE IR35

We are working exclusively with one of the largest Financial Services companies in the world. We are looking for an experienced 2nd Line Support Engineer to join another individual to look after the local office.

Apart from the technical skills below, the KEY requirement is high-quality customer service.

Expected Technical Experience:

• Microsoft Windows OS (Windows 10) - working knowledge of build, configuration, and registry settings.
• Desktop hardware architecture.
• SCCM experience including OS deployment, application deployment, fault finding, monitoring, and reporting.
• Microsoft Office suite - configuration, templates, macros, add-ins, advanced features, and user preference configuration.
• Office 365, Teams, Exchange Online, OneDrive, and SharePoint.
• Active Directory - basic administration, Group Policy, Appsense (Environment Manager & App Manager), basic policy fault finding expertise.
• Messaging and collaboration tools - familiarity with Microsoft Exchange environment, email client configuration such as MS Outlook.
• Email security products (e.g., Retarus) and understanding of white/black listing.
• Understanding of virtualization technology (e.g., VMWare).
• Networks - experience with LAN/WAN/VLAN, Wi-Fi technologies, DHCP, DNS/WINS, PXE, VPN, and remote connectivity.
• Telephony - office-based telephony services, VoIP, mobile device configuration, tethering, and mobile peripherals.

Due to the volume of applications received, it will not be possible to respond to all applications. Only suitable candidates will be contacted for an interview.

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