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24/7 Non-Emergency Call Dispatcher & Handler

Posted 5 hours 25 minutes ago by NHS

Permanent

Full Time

Other

Norfolk, Norwich, United Kingdom, NR1 1

Job Description

EEAST is seeking a Call Handler/Dispatcher to ensure messages reach the correct contract promptly with precision. You will answer operational calls, use triage software, and route callers to appropriate providers when needed.

The role sits in a 24/7 non-emergency call centre supporting patient transport screening and doctors' line services. It requires weekend and bank holiday availability, including Christmas Day and Easter, on a rostered schedule.

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