24/7 Customer Experience & Social Media Specialist

A water utility provider in Worthing is seeking an Operational Customer Service Associate for a 12-month fixed-term contract. This role involves working in a 24/7 Operations Control Centre, responding to customer inquiries and managing communications during incidents. Ideal candidates will demonstrate strong communication skills and the ability to perform under pressure. The position includes a salary of £27,000 plus a shift allowance and offers opportunities for internal progression. Full training will be provided.