23507 - Business Manager - Public Protection

Business Manager post in the National Probation Service's East Midlands headquarters, supporting the senior team of one functional area. Core work covers performance monitoring, workforce planning, health and safety, estates and budget oversight. The post is non-operational but needs knowledge of Probation Service policy, and it carries line management of diary, senior administrative and case administration staff. Fit rests on an NVQ Level 4 in business administration or equivalent experience, and the role can only be worked from the UK.

What the job involves

• Line manage staff and provide secondary line management, including supervision, coaching and progression processes
• Monitor and deliver procedures for HR, equalities and inclusion, performance management, and learning and development
• Maintain administrative processes that gather and synthesise business performance data, and support audits and inspections
• Maintain knowledge of organisational policies and local procedures, help review them, and advise staff
• Monitor function budgets, support financial planning, coordinate procurement and authorise some expenditure within financial policy
• Complete the workforce planning tool and give senior leaders accurate data, including on regional recruitment
• Build relationships with teams, external stakeholders and partner agencies as a Probation Service Representative, planning engagement events
• Manage facilities for the area, complete health and safety risk assessments, and ensure compliance with health, safety, fire and security requirements
• Act as single point of contact for Information Assurance, Business Continuity and Workforce Planning, and lead portfolio areas such as new procedures
• Monitor function performance, highlight issues, pursue efficiency gains, and keep the senior team informed and advised
• Respond to changing business needs, queries and ad-hoc tasks to meet deadlines
• Lead pilot initiatives and areas of responsibility set by the Head of Operational Function

Qualifications

• NVQ Level 4 in Business Administration or equivalent in a relevant subject, or appropriate practical experience

Skills & knowledge

• Sufficient ability in Microsoft Word, Excel, Outlook and PowerPoint
• Ability to carry out all spoken aspects of the role in English (or Welsh where specified)
• Ability to develop understanding of Probation Service and wider Civil Service policies and procedures

Checks & eligibility

• DBS Standard check
• Security and identity checks before taking up post
• Eligible under Civil Service nationality rules

Other

• Demonstrates the behaviours of leadership, working together, effective decisions, developing self and others, and delivering at pace

What's offered

• 25 days annual leave on appointment, rising to 30 after five years, plus public holidays
• Local Government Pension Scheme, run through the Greater Manchester Pension Fund
• Hybrid working where business need allows, from base, other MoJ sites or home
• Training and development opportunities
• Family friendly policies, including reduced hours and job share
• Flexible benefits, including voluntary benefits, retail vouchers and discounts
• Paid paternity, adoption and maternity leave
• Free annual sight tests for staff who use computer screens