1st Line Support Engineer

Your new company
An opportunity has arisen with an award-winning, high-profile organisation based in Gloucester. They are looking to expand their IT support function and are seeking a seasoned, confident, reliable and friendly IT Support Technician to join their infrastructure teams.

Your new role
You will play a key role as part of the technical infrastructure services team, working collaboratively to drive the business forward. You will be expected to achieve your day-to-day service desk KPIs, have a hands-on approach to incident/request resolution and be proactive in finding solutions.
You will help support their current team with IT issues across a Windows 11/Office 365 environment.

What you'll need to succeed

• Prior experience support in a service desk environment
• Exposure supporting W10/W11 systems
• An understanding of Active Directory and Group Policy

What you'll get in return
A rewarding contract providing exposure to a high-profile public sector client. Furthermore, a COMPETITIVE DAY RATE on a 6-MONTH INITIAL TERM.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

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