Workplace Solutions Architect

At Serviclients Informática, we are looking for a Workplace Solutions Architect to join our Pre Sales Delivery team. The ideal candidate will bring 5 years of experience as a solutions architect for digital and desktop environments-including at least 2 years leading large-scale proposals and designing complex, multi-technology architectures and managed workplace services.

Key Responsibilities

• Overall responsibility for the technical architecture of the solution, costs, and pricing.
• Design the solution in a formal offer document based on client requirements.
• Lead the presale/bid process for new business opportunities, providing the complete solution and coordinating the team of solution architects throughout the process.
• Ensure that the architecture features and services meet non-functional requirements such as security, performance, reliability, etc.
• Responsible for the production of high-level designs and supervise the low-level design and other technical documents related to the project.
• Collaborate with client stakeholders to understand how they can deliver the benefits of workplace solutions to their organizations while reducing risks through automation and request remediation.
• Leverage hands-on customer experience and proof-of-concept to educate and engage a broader community of customers, partners, and coworkers.
• Evaluate existing workplace strategies and conduct TCO analysis and security considerations as part of a workplace solution adoption framework.

Requirements & Skills

• Fluency in Spanish and English.
• High communication skills and ability to present solutions to customers.
• Skills in ITIL, PMP methodologies, and experience in designing Agile/Scrum services.
• Experience in implementing methodologies and processes in services.
• Experience in the transformation and evolution of IT workplace services.
• Architecture design for workplace solutions and migration from on-premise environments to cloud solutions, mainly in Microsoft 365 and Google Workspace.
• Experience in technology consulting projects: infrastructure transformation and evolution, digital transformation, and workplace solution adoption.
• Definition of strategies and roadmaps for workplace solutions.
• Conducting readiness assessments for workplace solutions from technical and business perspectives.
• Experience in managing costs and preparing pricing models for offers.
• Enjoys leading multidisciplinary teams and can clearly communicate complex technology solutions at all organizational levels.
• Skills in designing global workplace architectures.

Nice to Have Certifications

• Microsoft 365: Modern Desktop Administrator Associate certification.
• ITIL 4 Foundations certification.
• AWS Solutions Architect Certification in Workplace certification.

Work Modality

• Remote work: 100% remote.