workplace services business partner (central)

Reporting into the Workplace Services Senior Business Partner this role will involve: Developing and managing collaborative partnering relationships with the client's suppliers across a designated UK region Working closely with the client's suppliers to help them resolve problems, improve service quality, and achieve cost savings Sharing best practice across the client's suppliers to improve the overall service the client receives Leading collaboration workshops and process review sessions within the designated UK region to unlock value and innovation across all the client's suppliers, helping to maximise the benefits the client gains from its supply chain. Tapping into the client's digital platform to foster data-based decision-making with the client's suppliers Liaising closely within JLL, with the local client and the local departments who occupy the buildings regarding supplier performance and service improvement programs Undertake a monthly assurance check of FM supplier contracts within region which assess services versus contract requirements and specifications including (a) 10% check of KPI scores reported by the FM Suppliers against the relevant source performance data (b) 100% check that all statutory, mandatory and/or Departmental health and safety certification and required documentation has been provided in advance of supplier invoicing Audits to ensure suppliers are working in accordance with their contractual obligations. Develop and implement the Supply Chain audit strategy within region, including statutory compliance; health and safety (including incident management); completion of works; environment and sustainability; permit to work; asbestos control. Drive client specific initiatives such as supply chain innovations, sustainability, efficiencies & best practices within region Provide internal benchmarking reports against price, KPIs, customer satisfaction surveys, including a relative ranking of comparable suppliers. Provide external benchmarking summarising findings of pricing, services, added value and discrepancies between the SC contracts and the wider market offering. Preparing high quality papers, reports, and presentations for use with internal and external stakeholders 5-10 years' experience of Supplier Relationship Management and/ or Facilities Management role or similar within the UK and across multiple service lines is essential Proven track-record in UK corporate or public sector facilities portfolios with the operational, analytical & interpersonal skills required to effectively build and manage collaborative relationships with supply chain partners. A very strong communicator with excellent management skills who is well organised, commercially astute, and motivated. Positive, can-do, solution-orientated with a talent for getting things done Organisational awareness and strategic thinking, leadership, people management, management of projects and other resources Strong numerical, analytical, and commercial management skills Excellent ability to work with large amounts of data and build reports to frame key issues clearly and concisely Strong Microsoft Excel and PowerPoint skills Extensive experience working with facilities management CAFM systems and using CAFM data to generate insights which translate into supplier actions plans Fluent in English, additional language preferred but not mandatory A proven track record of success in a similar position Essential - deep understanding of IFM services and supplier environment Collaborative and influencing style with a focus on teamwork Proven ability to deliver results in challenging environments Expertise in FM operations with demonstrated ability to manage change Ability to sell and present initiatives and/or new ideas Ability to work in a fast-paced environment with strict timelines, managing multiple deadlines simultaneouslyAt JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500(R) company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit .