Workplace Experience Specialist

Overview

As our next Workplace Experience Specialist, you'll play a key role in helping us build the UK's go-to home improvement marketplace. Based at our Lakeside site, you'll be the person who makes the office genuinely great to work in - owning the space end-to-end, bringing our hybrid working model to life, and making sure every employee who walks through the door feels set up to do their best work. This isn't a background role: you'll be visible, hands on, and central to how our culture shows up in person.

Key responsibilities

• Owning the day to day running of our Lakeside site - from reception and mail to seating plans and internal moves - so the office hums along without anyone having to think about it.
• Being our culture carrier on the ground: activating the space, setting the atmosphere, and making sure every corner of the office reflects how we work and who we are.
• Planning and running internal events, social activities, and all hands meetings that bring people together and make coming in feel genuinely worthwhile.
• Managing our vendor relationships and site budget - cleaning, catering, maintenance, security - holding partners to a high standard and making sure the office stays safe, stocked, and sorted.
• Serving as the designated Health & Safety officer for the site, keeping all documentation, risk assessments, and fire safety protocols up to date and fully compliant.
• Overseeing office supplies, tech accessories, pantry stock, and fleet logistics - so employees always have what they need, without the faff of chasing things down.

What you'll need

• Experience in an office management, workplace experience, or facilities coordination role - ideally in a tech or scaling business.
• Strong organisational skills and the ability to juggle multiple vendors, projects, and priorities without dropping everything.
• Clear, confident communication - whether you're dealing with a colleague, a building manager, or a senior leader, you know how to get the right outcome.
• A solid working knowledge of UK Health & Safety requirements; IOSH or NEBOSH certification is a nice to have, not a dealbreaker.

Benefits

• Competitive salary + annual bonus
• 4% pension contribution
• Employee Share Programme
• Health, well being and learning support
• Gym membership, Smart Tech Scheme and Cycle Scheme
• Birthday/Special day leave
• Buy & sell holiday scheme
• 1 week's paid charity leave and much more!

Interview process

• 1st stage interview with either Paulius Krucas or Ashley Bartley
• Final stage includes a short practical task or site walkthrough, followed by a panel conversation

If this sounds like the place where you can do your best work, we'd love to hear from you, even if you don't tick every box.

About us

We're Checkatrade - the UK's leading platform for finding a tradesperson. With more than 50,000 trades listed and over 6 million reviews, we help homeowners get jobs done right and help tradespeople grow their business. We're growing fast, with big plans to become the go to brand for home improvements. If you care about great work, take pride in the details, and want to make an impact, you'll fit right in.