Workplace and Project Support Officer

Post: Workplace and Project Support Officer
Salary: £35,584 per annum
Grade: FRS C
Salary range: £35,584 - £42,718 per annum
Contract type: Permanent
Working pattern: Full-time
Application closing date: 4 PM on Friday 31 October 2025

London Fire Brigade (LFB) is London's Fire and Rescue Service - one of the largest firefighting and rescue organisations in the world. We are here to make London a safer city.

We employ over 5,500 people, across our operational team (our firefighters), control (our call handlers who answer your 999 calls) and our non-operational team (our teams who work behind the scenes to support our front-line services, including HR, IT, Finance, Procurement, Communications etc.).

LFB is committed to improving its estate, providing an environment which supports LFB and its wider community. This role is required to support the Workplace team to develop an enhanced workplace environment across the LFB estate.

This post is responsible for reporting on the delivery of projects across the department, ensuring systems are accurately populated and creating dashboards and reports to inform meetings and discussions and ensuring collaboration across the teams.

The post will also assist in wider responsibilities of the Workplace team providing administrative support as required and directed by the Head of Workplace.

Further information about the main duties and responsibilities of the role are detailed in the job description. If you are unable to see the job description, salary range or the full advert, please visit our jobs pages at to access the full advert.

We value the diversity of our employees and aim to recruit a workforce which reflects our diverse communities across London. The London Fire Commissioner is an Equal Opportunities Employer and we positively welcome applications from all suitably qualified individuals, irrespective of people's age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. We have guidance in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability.

Assessment Overview Stage 1

1. Experience of facilities management services and projects and providing administrative support to property and project teams.
2. Experience of using a range of Information Technology applications with good keyboard skills and an understanding of the ways in which IT applications can be utilised in the context of the duties of the post.
3. Good oral and written communication skills and the ability to deal effectively with staff at all levels, representatives of external organisations, contractors and members of the public.
4. Good organisational skills and the ability to programme own and other team members workloads and a proven ability to work to deadlines and respond to changing priorities.

Please note that we will score the evidence you provide based on the competencies listed in the selection criteria above.

Shortlisted candidates will be invited to attend stage 2.

Please ensure you give yourself enough time to complete and submit your application. Late or un-submitted applications cannot be accepted.

Please note any correspondence received from us will be via e-mail and sent to the address you provide on your application form.

Stage 2

Assessment for this role is due to take place at our Headquarters in Union Street during week commencing 10th November 2025. Please be advised that if you are unable to make the scheduled assessment date, we may not be able to make alternative arrangements.

Additional Information Benefits of working for the London Fire Brigade

• 26 days' holiday plus bank holidays
• Flexi-time Scheme (which can result in an additional 12 days annual leave)
• Additional leave between Christmas Day and New Year
• Family (including maternity) leave and emergency support leave
• Flexible working including work from home 60%
• Free access to the Brigade gym
• Use of the Brigade's Medical Adviser/physios/fitness advisers
• Free counselling
• Season ticket loans
• Join social networks including our Equality Support Groups
• Contributory pension scheme
• Cycle to work scheme
• Staff discount scheme including access to Blue Light Card retail and hospitality discounts
• Opportunity to access affordable accommodation

Criminal records check

In line with the Basic Personnel Security Standard (BPSS) employment checks will be completed by successful candidates, which will include a Standard criminal records check. Successful candidate will be required to declare any convictions for offences and any offer of employment is subject to the LFC receiving a criminal records disclosure which it considers satisfactory.