Workforce Technology Engineering Manager

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire

IT Delivery Lead

About the role

We are seeking an experienced Delivery Lead with a technical background and strong interpersonal skills. You will manage a team of 4 engineers to deliver new technologies and technology enhancements, as well as partner with teams to manage enterprise-wide changes on behalf of the UK LOB in the end-user space. You must be self-motivated with a proven track record in project delivery and people management. You should also have the ability to think strategically about business, products, and technical challenges.

What you'll do

• Manage the overall operation of the team to ensure goal/objective achievement, directly or through the team.
• Formulate and execute UK LOB Local and Enterprise-led backlog.
• Manage projects including organization, definition, planning, implementation, and control using Kanban or Agile techniques.
• Provide people leadership responsibilities including performance management and team development to ensure efficient operation.
• Direct team members in the design, modification, and evaluation of all project phases from definition through production and release, ensuring deliverables meet specifications, quality, goals, cost, and schedule.
• Work closely with Enterprise Product Managers, customers, applications, and engineers to ensure alignment with the needs of the UK LOB.
• Promote the use of new technologies and industry-leading trends.
• Lead a team to build solutions from start to finish.
• Translate business needs into a technical vision and product development roadmap.
• Help team members understand and overcome technical challenges efficiently and effectively with technical depth and breadth of experience.

What we're looking for

• People leadership experience
• Project management experience, ideally with Kanban, but open to other methodologies
• Knowledge of ServiceNow, Jira, and Confluence
• Effective communication skills with technical and non-technical associates at all levels
• Strong stakeholder management skills

Where and how you'll work

This is a permanent position based in our Nottingham office.

We have a hybrid working model offering flexibility to work from the office and from home.

You'll be based in our Nottingham office 3 days a week: Tuesdays, Wednesdays, and Thursdays.

What's in it for you

• Contribute to a transformative organization and be well rewarded.
• Access to career progression and development through Capital One University and external providers.
• Immediate benefits including pension, bonus, generous holidays, private medical insurance, and flexible benefits like season-ticket loans, cycle to work, and parental leave.
• Modern workspaces with amenities such as gyms, restaurants, mindfulness and music rooms, and rooftop running tracks.

Recruitment and Diversity

We value diversity and inclusion, partnering with organizations like Women in Finance, Race At Work Charters, Stonewall, and upReach. We have internal networks such as REACH, OutFront, Mind Your Mind, Women in Tech, EmpowHER, and Enabled to support our associates.

If you require a reasonable adjustment, contact . All information is confidential and used solely for this purpose.

For technical support or questions about the recruitment process, email .

Capital One does not endorse third-party products or services. Positions posted in the UK are for Capital One UK.

Who We Are

Capital One is a leading information-based technology company committed to helping customers succeed through innovation, simplicity, and humanity. Guided by shared values, we foster collaboration and respect, aiming to change banking for good.