Workforce Optimization Lead - Remote (Ireland)

Jobgether is seeking a Workforce Manager based in Ireland to oversee workforce management in a fast-paced customer support environment. This role plays a critical part in performance and scalability, requiring analytical skills to manage forecasting, scheduling, and optimization across support channels.

The ideal candidate will have at least 4 years of experience in workforce management, excellent communication skills, and proficiency with data analysis tools. A flexible remote working option is offered along with competitive benefits.