Workforce AI Business Change Consultant

Choose a partner with intimate knowledge of your industry and first-hand experience of defining its future.Your locationYour locationIndustriesChoose a partner with intimate knowledge of your industry and first-hand experience of defining its future.# Workforce AI Business Change ConsultantLondon, Manchester, Glasgow, Newcastle Bank House Capgemini Invent Capgemini Invent is the innovation, design, and transformation brand of the Capgemini Group. The Technology Driven Employee Experience tribe within the Business Technology practice empowers clients to redefine how work gets done - transforming collaboration, productivity, and employee experience through digital technology and organisational change. We work at the intersection of people, processes, and platforms to drive sustainable behavioural and cultural shifts. Your Role The Business Change Consultant plays a key role in supporting and delivering people-centric change across workplace transformation programmes. Working closely with Experience Managers, client stakeholders, and delivery teams, this individual will lead the design and execution of change interventions that enable user adoption and ensure the successful realisation of business value with the latest workplace technologies, like Microsoft Copilot.This role requires a balance of strategic thinking and hands-on delivery, with strong experience in change planning, impact assessment, stakeholder engagement, and user readiness. The Senior Consultant will act as a trusted advisor to clients navigating large-scale digital change.Key ResponsibilitiesChange Delivery & Advisory Support the development of business change strategies aligned to programme objectives. Assist in conducting change impact assessments and readiness activities. Maintain stakeholder maps and engagement plans under guidance.User Adoption & Engagement Contribute to designing engagement activities to drive awareness and capability for change. Help define success metrics and gather feedback to inform adoption strategies. Work closely with training and communications teams to ensure consistency.Client Collaboration Build relationships with client stakeholders and act as a point of contact for user feedback. Facilitate smaller workshops or drop-in sessions with support from senior team members. Support coaching activities for business leads and champions.Practice & Capability Development Share insights and lessons learned to enhance team knowledge. Participate in developing assets and tools for the Modern Workplace change offering. Your Profile Essential Experience Experience supporting business change initiatives within transformation programmes. Strong organisational skills and ability to manage multiple priorities. Familiarity with Agile or iterative delivery environments.Desirable Skills Familiarity with workplace technologies (e.g., Microsoft 365, ServiceNow, Copilot) and their impact on people and processes. Understanding of behavioural science or human-centred design principles. Knowledge of change measurement tools and KPIs.Qualifications Degree in Business, Organisational Psychology, or a related field - optional Previous consulting or advisory experience strongly preferred.We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you'll join a team that does the right thing.Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice.We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance.