WFM & CX Solutions Engineer (Genesys Cloud)

A leading cloud solutions provider in the UK is seeking a Professional Services Engineer with strong expertise in Workforce Management (WFM). The role focuses on delivering high-quality WFM implementations, technical configuration, and customer consulting. Ideal candidates will have hands-on experience with Genesys Cloud, strong problem-solving skills, and a consultative mindset. This is a full-time position with opportunities for growth, offered in a collaborative and innovative environment, ideally suited for individuals committed to achieving exceptional customer outcomes.