Welfare, Benefits, and Housing Advisor - Mind in Tower Hamlets, Redbridge and Newham

Job Title: Welfare, Benefits, and Housing Advisor

Reports to: Advice and Engagement Coordinator

Salary: £27,693 per annum

Hours: 37.5 per week (full-time)

Location: Open House, 13 Whitethorn Street, London, E3 4DA

Contract: Permanent

Closing date: Monday 5th January 2026 at 9:30am

Interviews: Tuesday 13th January 2026

This role sits within our Connecting Communities service, which is an element of the larger Mental Health and Wellbeing Service in Tower Hamlets. The post holder will be committed to supporting our clients through their recovery and developing greater resilience and wellbeing. This role will offer a personalised approach to accessing welfare and housing-related advice and information, through casework, workshops and advice surgeries.

What you'll do

• Provide welfare benefits and housing advice to support people with mental health challenges to live independently in the community.
• Help clients understand and resolve issues related to welfare benefits and ensure they receive their correct entitlements.
• Run workshops, groups, and advice surgeries on welfare benefits and related topics, such as money management.
• Work collaboratively with the Connecting Communities team, mental health services, housing associations, and other providers to support welfare benefits enquiries, referrals, and training needs.