Welfare Benefits Advisor - Hybrid & Client Support

Citizens Advice North Nottinghamshire is seeking a Caseworker to join the Welfare Benefit Team. This hybrid role will involve helping clients face to face in Mansfield and Worksop, by phone, email and other channels, providing accurate welfare benefit advice.

You don't need a welfare benefit background; we value customer service experience and the ability to deal empathetically with clients. The role supports clients through stressful times and aims to ease financial burden with clear, high