Welfare and Benefits (Potentially Remote!)

The Welfare and Benefits Temp will support a not-for-profit organisation in Selkirk by assisting with administrative tasks related to welfare and benefits. This temporary role requires attention to detail and a proactive approach to ensure efficient service delivery.

Client Details

This not-for-profit organisation operates in the heart of the Scottish Borders is committed to supporting the local community. As a small-sized organisation, they focus on providing vital services to improve the lives of those they serve.

Description

• Provide administrative support for welfare and benefits processes.
• Assist in managing and maintaining accurate records and documentation.
• Respond to enquiries related to welfare and benefits in a timely manner.
• Collaborate with team members to ensure smooth service delivery.
• Prepare reports and summaries as required by the department.
• Support the resolution of client issues and escalate where necessary.
• Ensure compliance with organisational policies and guidelines.
• Contribute to improving processes for enhanced efficiency.

Profile

A successful Welfare and Benefits Temp should have:

• Previous experience in an administrative or support role.
• Knowledge of welfare and benefits processes or a willingness to learn.
• Strong organisational and time management skills.
• Excellent written and verbal communication abilities.
• Proficiency in using standard office software and systems.
• A proactive and solution-focused approach to tasks.

Job Offer

• Hourly pay ranging from £15.00 to £20.00, depending on experience.
• Temporary contract offering flexibility and valuable experience.
• Opportunity to contribute to a meaningful not-for-profit initiative.
• Work within a supportive and inclusive team environment.